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RESERVATION AND CANCELLATION CONDITIONS HERENHUIS
These conditions are always linked to our general conditions.
1. RESTAURANT (breakfast + lunch + dinner)
1a. Reservation conditions:
You can always book online or by telephone via +32 (0)51 80 88 80. If the online tool does not work, you can always send an email to restaurant@herenhuis-izegem.be stating:
- Name
- Phone number
- Date and hour of arrival
- Number of persons.
1b. Cancellation policy:
We ask you to cancel only by phone via +32 (0)51 80 88 80. This way we can still give your table away to other customers.
This website is property of BVBA Rouge é Blanc.
Contact details:
Rouge é Blanc mansion
Roeselaarsestraat 177
8870 Izegem
Address registered office:
Rouge é Blanc BV
Roeselaarsestraat 177
8870 Izegem
Telephone: +32(0)51/35.89.81
MOBILE PHONE: 0472/ 63 57 67
E-mail: info@herenhuis-izegem.be
RPR KORTRIJK ***
VAT BE 0820.168.949
By accessing and using the website, you expressly agree to the following general terms and conditions.
Intellectual property rights
The contents of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to BVBA Rouge é Blanc or entitled third parties.
Limitation of liability
The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.
BV Rouge é Blanc makes great efforts to ensure that the information provided is complete, correct, accurate and updated. Despite these efforts, errors may occur in the information made available. If the information provided contains errors or if certain information on or through the site is not available, BV Rouge é Blanc will make every effort to rectify this as soon as possible.
BV Rouge é Blanc can not be held liable for direct or indirect damages resulting from the use of the information on this site.
If you should find errors in the information provided through the site is made available, please contact us.
The contents of the site (including links) may at any time without notice or notification adapted, modified or supplemented. BV Rouge é Blanc does not guarantee the proper functioning of the website and can in no way be held liable for malfunctions or temporary (un)availability of the website or for any damage, direct or indirect, which would result from access to or use of the website.
BV Rouge é Blanc can in no case against anyone, direct or indirect, special or otherwise be liable for damages due to the use of this site or another, especially as a result of links or hyperlinks, including, without limitation, all losses, work stoppages, damage to programs or other data on the computer system, equipment, software or other of the user.
The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The placing of links to these websites or pages in no way implies an implicit approval of their content.
BV Rouge é Blanc expressly states that it has no control over the content or other characteristics of these websites and can in no way be held liable for their content or features or any other form of damage resulting from its use.
Applicable law and competent courts
This site is governed by Belgian law. In case of a dispute, only the courts of the district of Kortrijk are competent.
Privacy policy
BV Rouge é Blanc attaches importance to your privacy. Although most information on this site is available without having to provide personal information, it is possible that the user is asked for personal information. This information will only be used in the context of our customer management. The user can, free of charge and on request, always oppose the use of his data for direct marketing. To that end, he shall address himself to BV Rouge é Blanc, Roeselaarsestraat 177, 8870 Izegem or via info@herenhuis-izegem.be. Your personal data will never be passed on to third parties.
In accordance with the law on processing personal data of 08/12/1992, the user has a legal right to inspect and possibly correct his personal data. Provided proof of identity (copy of identity card) you can through a written, dated and signed request to BV Rouge é Blanc, Roeselaarsestraat 177, 8870 Izegem or via info@herenhuis-izegem.be, free written communication of your personal data. If necessary, you can also request to correct data that are incorrect, incomplete or irrelevant.
BV Rouge é Blanc may collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website through which you arrived at our website, or through which you leave it. This enables us to continuously optimise our website for users.
Privacy statement
BV Rouge é Blanc is the owner of Herenhuis and the website www.herenhuis-izegem.be.
BV Rouge é Blanc likes to take care of its customers. Taking care of the personal data you share with us, is an important part of this. This privacy statement explains how we use your information to provide you with a better and more inspiring user experience.
Protection of your privacy - responsible processor
The BV Rouge é Blanc with registered office Roeselaarsestraat 177,
8870 Izegemis owner of Herenhuis and the website www.herenhuis-izegem.be.
BV Rouge é Blanc is the data controller of the website www.herenhuis-izegem.be. and undertakes to respect and protect the confidentiality of your personal data.
The "confidential" processing means that we process your personal data "confidentially" in accordance with the current legal national and international provisions, including the Belgian law of 8 December 1992 on the protection of privacy (B.S., 18 March 1993), as amended by the law of 11 December 1998 (B.S., 3 February 1999) and the General Data Protection Regulation as of its entry into force on 25 May 2018. Thus, no personal data such as address, e-mail, telephone and fax number, demographic data or identification data will be processed without your consent to this processing and without knowing the purpose of this processing.
Registration of personal data
You can visit the website www.herenhuis-izegem.be. and consult all available information on the company, its products and their prices without having to provide any personal data.
Each time you provide personal data, Rouge é Blanc BV will treat them in accordance with the policy described here and the legal obligations concerning the processing of personal data.
Confidential processing of data
The personal data collected by BV Rouge é Blanc are stored in a secure environment that is not accessible to the public. The file can only be consulted by a limited number of persons acting on behalf of BV Rouge é Blanc. The information will only be processed for internal purposes. As a rule, BV Rouge é Blanc does not disclose personal information to third parties, except to comply with legal obligations and in case of an explicit request from the judicial authorities or police forces.
In the exceptional case that BV Rouge é Blanc passes personal information to organisations or companies with whom BV Rouge é Blanc works, this will be explicitly mentioned or your explicit consent will be asked.
The BV Rouge é Blanc will NOT sell your information to third parties.
What personal information is processed?
Category 1 The data below we keep are not personal data. We keep track of:
How many times a particular term is searched on the search results page (but not by whom or when).
How often a filter is clicked on in the facet navigation (but not by whom or when).
Search queries are forwarded to Stardekk's booking module, but not the personal data of the person performing the search. With the exception of the search parameters manually entered by this person.
For non-logged-in users, a session cookie is set that keeps track of whether the visitor is logged in or not. This session cookie also keeps track of which search parameters the visitor has searched for, but only so that he can return to the previous page via "Back to overview". Favourites for a non-logged-in user are also stored here. This session cookie only remains valid during the visitor's browser session - until it expires - and is not permanently stored anywhere.
A cookie is set to keep track of whether or not the user has clicked away the slide-out at the bottom of the page. This is to ensure that it does not continue to appear after being clicked away.
A cookie is set when the user is not logged in for technical reasons. This cookie does not contain any personal data.
Category 2 (account creation) Not applicable.
Category 3 (newsletter registration) Your e-mail address including interests when registering for our newsletter on the Website.
Category 4 (reviews) Your message, e-mail address, first name, last name, score when you place a review on the Website.
Category 5 (dynamic forms) Your first name, last name, e-mail address, street, house number, bus number, municipality, postal code, possible answer to a competition question, possible answer to a selection question (possibly also the data from category 3 for a newsletter registration) when you fill out a dynamic form (e.g. contact form).
Category 6 (market studies) Your first name, last name, telephone number, e-mail address when registering for the newsletter and/or ordering a logbook on the Website.
Category 7 (IP address) Your IP address, used by the hosting company to guarantee security and availability.
Category 8 (Spam control) Your IP address, user agent, request address (URI) and referrer for spam control. This data is not kept after the request, only the result of whether or not it is spam.
Category 9 (Personal data of others) We use personal data of others provided by you, for example the people on your booking. If you provide the personal data of others, you must ensure that they consent to this and allow you to provide this information. You must also ensure that they know how their personal data may be used by us, as appropriate.
Purpose of processing personal data
Category 1 The maintenance and improvement of this Website and the inclusion of data in anonymous statistics, from which the identity of specific persons or companies can not be traced, with the legal basis of the legitimate interest of BV Rouge é Blanc to continuously improve its Website and services.
Category 2 Sending you direct marketing, newsletters, promotions and actions, with the legal basis of your explicit prior consent. If any health-related information provided by you is used for direct marketing, this is also only with your prior consent.
Category 3 The delivery and invoicing of products ordered by you, with the legal basis being the performance of an agreement requested by you.
Category 4 The booking of a b&b or the answering of a question, with as legal basis the execution of a contract requested by you.
Category 5 The answering of a question, with as legal basis your explicit and prior consent.
Category 6 Contact you in the context of placing a review, with the legal basis the legitimate interests of BV Rouge é Blanc to continuously improve its Website and services.
Category 7 Contact you in the context of a competition in which you participated, with the legal basis for the execution of an agreement requested by you.
Category 8 To control spam with the legal basis of the legitimate interest of BV Rouge é Blanc to continuously improve its Website and services.
Category 9 The booking of an overnight stay or answering a question, with the legal basis for the execution of an agreement requested by you.
Google Analytics
Through our website, a cookie is placed by the US company Google as part of the "Analytics" service. We use this service to track and get reports about how visitors use the Website. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on Google's behalf. We have no influence on this. We have allowed Google to use the obtained analytics information for other Google services.
The information that Google collects is anonymised as much as possible. Your IP address is explicitly not provided. The information is transferred to and stored by Google on servers in the United States. Google states it will adhere to the Privacy Shield principles and is affiliated to the Privacy Shield program of the U.S. Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
Retargeting cookies
We use so-called retargeting cookies. This enables us to show advertisements on third-party websites based on your previous visits to our websites. For this we use the Facebook Pixel.
Facebook buttons
Our Website contains buttons to share web pages on social networks such as Facebook. These buttons work through pieces of code that originate from Facebook. Cookies are placed by means of this code. We have no influence on this. Read the privacy statement of Facebook (which may change regularly) to read what they do with your (personal) data that they process through these cookies.
The information they collect is anonymised as much as possible. The information is transferred to and stored by Facebook on servers in the United States. Facebook claims to adhere to the Privacy Shield principles and are affiliated with the Privacy Shield programme of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
About deletion of cookies
More information about enabling, disabling and deleting cookies can be found in the instructions and/or by using the help function of your browser. Some tracking cookies are placed by third parties. You can remove these cookies centrally via Your Online Choices so they are not placed back on a third-party website.
Authorisation for processing
If BV Rouge é Blanc wishes to process your personal data for other purposes or wishes to pass it on to organisations or companies with whom it cooperates, BV Rouge é Blanc will ask you for your explicit permission and you can oppose it.
Duration of processing
These data are processed by us for the duration necessary in relation to the purposes described above.
Profiling
The processing of your personal data also includes profiling. This implies that, based on the personal data you provide us with, we build up a profile of you so that we can offer you appropriate advertisements and proposals.
Access to data
As a rule, Rouge é Blanc BV does not pass on personal data to third parties, except to comply with legal obligations and in the event of an explicit request from the judicial authorities or police forces.
The data may be consulted or processed by the business managers or owners.
We work together with carefully selected suppliers who perform certain tasks for us (e.g. IT). If we share personal data with other organisations, we require them to keep this data secure and prohibit them from using the data for their own marketing purposes. We only share the personal data our suppliers and partners need in order to provide us with their services with the legal basis of the performance of an agreement requested by us.
Rouge é Blanc BV does NOT sell your data to third parties.
Your rights
Right of access and inspection You have the right to inspect the data that vzw Logeren in Vlaanderen has registered about you and to have any inaccurate or incomplete data corrected. Moreover, you can at any time request that your personal data are removed from the file of BVBA Rouge é Blanc.
Right to correct, complete and delete personal data You are free to communicate or not your personal data to BVBA Rouge é Blanc.
You acknowledge that by refusing to communicate or request to remove personal data, certain services and products are not available.
If you do not wish to receive (any more) communications from Herenhuis, you can unsubscribe at any time by unsubscribing or by sending an e-mail or a letter stating your name, postal address and e-mail.
You will still receive service-related messages from us in the context of current agreements.
Right of objection You also have the right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to oppose the use of personal data for direct marketing purposes; in such a case, you do not have to give any reasons. You can do this simply by sending an e-mail to us at the following e-mail address: info@rougeeblanc.be.
Right of free data transfer You have the right to obtain and/or transfer your personal data processed by us in a structured, accessible and machine-readable form.
Right of withdrawal of consent To the extent that the processing is based on your prior consent, you have the right to withdraw such consent.
Exercise of your rights You can exercise your rights by contacting us, either by e-mail to info@herenhuis-izegem.be, by post to Roeselaarsestraat 177 in Izegem or by telephone to 051 80 88 80.
Profiling
The processing of your personal data includes profiling.
Right to complain If you have a complaint, we ask you to contact us directly, either by e-mail to info@herenhuis-izegem.be, by post to Roeselaarsestraat 177 in Izegem or by telephone on number 051 80 88 80. We will take all possible measures to meet your concerns regarding the processing of your personal data.
You have the right to lodge a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, rue du Palais de la République 35, 1000 Brussels, Tel 02 274 48 00, Fax 02 274 48 35, e-mail: commission@privacycommission.be.
This is without prejudice to a remedy before a civil court. If you should suffer damage as a result of the processing of your personal data, you can make a claim for compensation.
Security
We have developed technically and organisationally appropriate security measures in order to avoid the destruction, loss, falsification, alteration, unauthorised access or accidental disclosure to third parties of personal data collected, as well as any other unauthorised processing of such data.
Under no circumstances can we be held liable for any direct or indirect damage resulting from an incorrect or illegal use of the personal data by a third party.
You must at all times comply with the security regulations, inter alia by preventing any unauthorised access to your login and password. You are therefore solely responsible for the use that is made of the Website of your computer, IP address and of your identification data, as well as for their confidentiality.
Copyright
Texts or images of this website may in no way be reproduced without the express permission of BV Rouge é Blanc.
Changes to this statement
This statement replaces all previous versions. We may update this Statement at any time so please check our Website(s) regularly for updates. If the changes are significant, we will post a clear notice on our Website(s) and, where applicable, will also communicate the changes electronically.
Last updated: May 2018
Use of Cookies.
During a visit to the site, cookies may be placed on your computer's hard drive for the sole purpose of better tailoring the site to the needs of returning visitors. These mini files or cookies are not used to check the visitor's surfing behaviour on other websites. Your Internet browser allows you to prevent the use of cookies, to receive a warning when a cookie is installed or to remove the cookies from your hard disk afterwards. Please consult the help function of your internet browser for this.
Terms of use and confidential processing of
personal data
Privacy declaration
Herenhuis is part of Rouge é Blanc BV with address Roeselaarsestraat177 in Izegem (West Flanders), owns the website
www.herenhuis-izegem.be This is a public website on which the promotional data
published by Herenhuis.
We are happy to take care of our guests. Take care of the personal data that you
share with us is an important part of this. This privacy statement
explains how we use your data to make you a better and inspiring one
user experience.
Protection of your privacy - responsible processor
Rouge é Blanc BV is responsible for the processing of personal data on the website www.herenhuis-izegem.be (hereinafter: "the Website") and undertakes to
respect and respect the confidential nature of your personal data
to protect.
The "confidential" processing means that we process your personal data
Process "confidentially" in accordance with current national laws and regulations
international provisions, including the Belgian law from 8 December 1992 to
protection of privacy (B.S., March 18, 1993), such as
amended by the Law of 11 December 1998 (B.S., 3 February 1999) and the
General Data Protection Regulation from its entry into force on 25 May
2018. For example, there will be no personal data such as address, email, telephone
and fax number, demographic data or identification data
without your consent to this processing and without it
you know the purpose of this processing.
Software
Our website has been developed with software from stardekk, partners for design and Booking.com.
Personal data that you make available to us for the benefit of our services
be shared with this party. Stardekk and Booking.com has access to your data
to provide us with (technical) support, they will never provide your information
use for a different purpose. Stardekk and Booking.com are based on the
agreement we have concluded with them requires appropriate
to take security measures. These security measures consist of the
application of SSL encryption, a fi rewall and a strong password policy.
Data is stored in the EU on ISO27001 certified servers. Huurkalender.nl and Booking.com use cookies to collect technical information regarding your use of the
software, no personal data is collected and / or stored. Stardekk
and Booking.com reserve the right to share collected data within their own group to further improve the service.
Web hosting
Data CT
We purchase web hosting and e-mail services from Data CT. Data CT processed
personal data on our behalf and does not use your data for your own purposes. However, this party can collect metadata about the use of the services. These are none
personal data. Data CT has appropriate technical and organizational
measures taken to prevent loss and unauthorized use of your personal data
to prevent. Data CT is based on the confidentiality agreement
obligated.
Invoicing and accounting
Venice Unit4
We use the services of Venice Unit4 to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. We use the services of Venice Unit4 to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. Venice Unit4 is bound by confidentiality and will treat your details confidentially. Venice Unit4 does not use your personal data for purposes other than those described above
Registration
of personal data
You can visit the website freely and consult all available information
about B&B Herenhuis, the products and their prices without you having any
make personal data available.
Every time you provide personal data, we will treat it accordingly
with the policy described here and the legal obligations regarding the
processing of personal data.
Confidential processing of data
The personal information that B&B Herenhuis collects is stored in a
secure environment that is not accessible to the public. The file can
only be consulted by a limited number of persons employed by
B&B Herenhuis. The information will only be for internal purposes linked to it
accommodations.
As a rule, B&B Herenhuis does not pass on any personal data to third parties, except for
to comply with legal obligations and in the event of an explicit request
of the judicial authorities or police services.
In the exceptional case that Herenhuis passes on to organizations or
companies with which Herenhuis cooperates, this is explicitly stated or
you are explicitly asked for your permission.
Herenhuis does NOT sell your information to third parties.
Which
personal data are processed?
• Booking:
your e-mail address, arrival and departure date, first name, last name, number
persons, telephone number, message when booking via the website.
• Purchase gift voucher: your purchase amount, first name, last name, street,
house number, bus number, zip code, municipality, country, telephone number, e-mail address,
any billing information when purchasing the check on the Website.
• Reviews:
Your message, e-mail address, first name, last name, score on location, score on
hygiene, score on reception, score on comfort, score on food, travel party at
posting a review on the Website.
• Personal data of others: We use personal data provided by you
from others, for example from the people on your booking. If you
you supply personal data of others, you must be sure that they do so
consent and allow you to provide this information. You have to go for it too
ensure that they know how their personal data can be used by us,
to the extent that this applies.
Target
of processing of personal data (cf. the above-mentioned category of data)
• Booking a stay: Booking a stay or answering
a question, with as legal basis the execution of an agreement made by you
was asked.
• Purchase of gift voucher: The delivery and invoicing of the items you have ordered
products, with the legal basis for the implementation of an agreement made by you
was asked.
• Reviews: contacting i.k.v. the posting of a review, with the legitimate interests of B&B Herenhuis as the legal basis for constantly improving the website and services.
• Personal data of others: Booking a holiday accommodation or answering of a question, with the legal basis for the implementation of an agreement you were asked. Authorization for processing If B&B Herenhuis wishes to process your personal data for other purposes or wish to pass this on to organizations or companies with which the organization If you work together, B&B Herenhuis will give you your explicit permission questions and you can resist it. Duration of processing This data is processed by us for the duration that is necessary in function of the purposes described above. Profiling The processing of your personal data does not include profiling. This implies that we do not build up a profile based on the personal data you provide us about you so that we can make you appropriate advertisements and proposals. Your rights • Right of access and access You have the right to enter the data that B&B Herenhuis has registered about you and possibly correct inaccurate or incomplete data. Moreover, you can request that your personal data from the file at any time from De Boskouter. • Right to deregister, correct, supplement and delete personal data You are free to communicate your personal data to the website or not. If you do not want to receive the information from B&B Herenhuis (anymore), you can sign up unsubscribe at any time by e-mail book@bnbherenhuis.be.be or by letter (Roeselaarsestraat 177 in Izegem, Belgium) stating your name, mailing address and e-mail. You will still receive service-related messages from us, such as one booking confirmation. In addition, you always have the right to request us to correct, supplement or delete your personal data. You acknowledge that in the event of refusal of communication or request for the removal of personal data, certain services and products are not available. • Right of objection You also have a right to object to the processing of you personal data for serious and legitimate reasons.
In addition, you always have the right to object to the use of
personal data for direct marketing purposes; in such a case
not to give you reasons.
• Right of free data transfer
You have the right to obtain your personal data processed by us in structured, common and machine-readable form and / or to transfer it to other responsible parties.
• Right of withdrawal of the permission
You have access to the extent that the processing is based on your prior permission
about the right to withdraw that consent.
• Exercise of your rights
You can exercise your rights by contacting us, or by e-mail
to info@herenhuis-izegem.be or by letter (Roeselaarsestraat 177 in Izegem, Belgium) or by using the CONTACT section on the Website.
• Right to make a complaint:
If you have a complaint, we ask you to contact B&B Herenhuis directly via info@herenhuis-izegem.be or + 32 472635767. We will do everything possible
take measures to address your concerns i.v.m. to assist with the processing of personal data.
You have the right to submit a complaint to the Belgian
Privacy commission:
Commission
for the Protection of Privacy, Drukpersstraat 35, 1000
Brussels, Tel +32 (0) 2 274 48 00,
Fax +32 (0) 2 274 48 35, e-mail:
commission@privacycommission.be.
This is without prejudice to a provision for a civil court.
If you suffer damage as a result of the processing of your personal data, you can
you submit a claim for compensation.
Cookies
Google Analytics
Cookies are placed through our website
American company Google, as part of the "Analytics" service. We use
this service to keep track of and get reports on how visitors visit the
use this website. This processor may be required based on applicable
allow legislation and regulations to view this data. We don't have Google
allowed to use the obtained analytics information for other Google
services.
Cookies from third parties
In the event that third-party software solutions use
making cookies, this is stated in this privacy statement.
Security
We have developed security measures that have been adjusted at technical and organizational level to prevent the destruction, the loss, the falsification, the change, the
Allow access or accidental notification to third parties of personal data collected as well as any other not
permitted processing of this data.
Under no circumstances can we be held liable for any direct or
indirect damage resulting from incorrect or unlawful use of the personal data by a third party.
You must comply with the safety regulations at all times, including by
prevent any unauthorized access to your login and password. So you are
be solely responsible for the use made of www.bnbherenhuis.be. from your computer, IP address and your identification data, as well as for the
confidentiality.
Access to data
In order to be able to process your personal data, we grant you access
personal data to our employees.
We guarantee a similar level of contractual protection
make obligations enforceable against those appointed, who are similar
to this Privacy Statement.
In order to be able to offer the services and products you want, we can provide you with
share personal data with the providers of the final travel services
i.k.v. package travel.
In addition, we work with carefully selected suppliers who provided certain
perform tasks for us (eg IT).
If we share personal information with other organizations, we oblige them keep data safe and we forbid them to use the data for their own marketing purposes. We only share the personal data that our suppliers and partners need to be able to offer you and / or us their services based on the execution of an agreement that was requested by you and / or us. Copyright This website may not become texts or images in any way reproduced without the express permission of B&B Herenhuis. Changes to this Statement This statement replaces all previous versions. We can do this statement at all adjust times so please check our website regularly to check for updates. When it comes to important changes, we place a clear statement on our website and, if from application, also communicate the changes electronically. Last updated: May 2018 Copyright @ All Rights Reserved Our B&B is registered with Tourism Flanders.